Refund Policy

Return Eligibility
To be eligible for a return:

• Items must be returned within 7–14 days of delivery 
• Products must be unused, undamaged, and in original packaging 
• Proof of purchase (order confirmation or receipt) is required 

Non-Returnable Items
The following items are not eligible for return:

• Perishable goods 
• Personal care or hygiene products 
• Customized or personalized items 
• Final sale or clearance items (if applicable) 

Refund Process
Once we receive and inspect your returned item:

• You will be notified of approval or rejection 
• Approved refunds will be processed within 5–7 business days 
• Refunds will be issued to the original payment method 

Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us with supporting details.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect 
• Shipping costs are non-refundable unless the return is due to our error 

Late or Missing Refunds
If you haven’t received your refund yet:

• Check your bank account again 
• Contact your payment provider, as processing times may vary 
• If the issue persists, please contact our support team