Privacy Policy
Privacy Policy – Sri Nava Gourmet
Last updated: 01 January 2026
Sri Nava Gourmet operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”), to provide customers with a reliable and convenient online grocery shopping experience in Spain.
This Privacy Policy describes how we collect, use, and protect your personal information when you visit, use, or make a purchase from our website.
By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.
1. Personal Information We Collect
We may collect the following types of personal information:
Contact details: Name, billing address, shipping address, phone number, email address
Order information: Products purchased, order history, payment confirmation
Payment information: Processed securely via payment providers (we do not store card details)
Account details: Login credentials, preferences
Device information: IP address, browser type, device type
Usage data: Pages visited, interactions on our website
2. How We Collect Your Information
We collect information:
Directly from you (when placing orders or contacting us)
Automatically through cookies and website usage
From trusted service providers (payment, shipping, analytics)
3. How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Improve our website and services
Send order updates and important notifications
Prevent fraud and ensure security
Comply with legal obligations
4. Sharing of Information
We may share your information with:
Payment processors
Shipping and logistics providers
IT and hosting providers (including Shopify)
Legal authorities when required
We do not sell or rent your personal data.
5. Shopify Services
Our store is hosted on Shopify. Shopify may collect and process your personal data to provide and improve its services.
For more details, please visit:
https://privacy.shopify.com
6. Cookies and Tracking
We use cookies to:
Improve website functionality
Remember user preferences
Analyze website traffic
You can control cookies through your browser settings.
7. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
8. Data Retention
We retain your information only as long as necessary to:
Fulfill orders
Comply with legal requirements
Resolve disputes
9. Your Rights (EU / Spain)
Under GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Request data portability
To exercise your rights, contact us using the details below.
10. Children’s Data
Our website is not intended for children under 16. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
12. Contact Information
If you have any questions about this Privacy Policy or your data, please contact us:
Sri Nava Gourmet
Calle Valle del Jerte, 16 B
28850 Torrejón de Ardoz
Madrid, Spain
Phone: +34 611 230 065
Email: info@srinavagourmet.es
CIF / VAT Number: ESY7594595