Privacy Policy

Privacy Policy – Sri Nava Gourmet

Last updated: 01 January 2026

Sri Nava Gourmet operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”), to provide customers with a reliable and convenient online grocery shopping experience in Spain.

This Privacy Policy describes how we collect, use, and protect your personal information when you visit, use, or make a purchase from our website.

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

📌 1. Personal Information We Collect

  • We may collect the following types of personal information:
  • Contact details: Name, billing address, shipping address, phone number, email address
  • Order information: Products purchased, order history, payment confirmation
  • Payment information: Processed securely via payment providers (we do not store card details)
  • Account details: Login credentials, preferences
  • Device information: IP address, browser type, device type
  • Usage data: Pages visited, interactions on our website

📌 2. How We Collect Your Information

We collect information:

  • Directly from you (when placing orders or contacting us)
  • Automatically through cookies and website usage
  • From trusted service providers (payment, shipping, analytics)

📌 3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and important notifications
  • Prevent fraud and ensure security
  • Comply with legal obligations

📌 4. Sharing of Information

We may share your information with:

  • Payment processors
  • Shipping and logistics providers
  • IT and hosting providers (including Shopify)
  • Legal authorities when required

We do not sell or rent your personal data.

📌 5. Shopify Services

Our store is hosted on Shopify. Shopify may collect and process your personal data to provide and improve its services.

For more details, please visit:
👉 https://privacy.shopify.com

📌 6. Cookies and Tracking

We use cookies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic

You can control cookies through your browser settings.

📌 7. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

📌 8. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal requirements
  • Resolve disputes

📌 9. Your Rights (EU / Spain)

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise your rights, contact us using the details below.

📌 10. Children’s Data

Our website is not intended for children under 16. We do not knowingly collect data from children.

📌 11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

📌 12. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Sri Nava Gourmet
Calle Valle del Jerte, 16 B
28850 Torrejón de Ardoz
Madrid, Spain

📞 Phone: +34 611 230 065
📧 Email: info@srinavagourmet.es

CIF / VAT Number: ESY7594595